Rebate: 24 March - 5 April 2026 T&Cs

Campaign Overview 


Promotion Mechanics:

This promotion is valid from 24 March to 5 April 2026 (both dates inclusive), and applies to purchases made online at Club21.com only. This promotion is not applicable in retail stores.

  • Items eligible for 15% off. Shop here
    Buy 1 Item: Enjoy 15% off. Use code: EDM15
    Buy 2 or more: Enjoy 15% off + 20% Rebate. Use code: EDM15R

  • Items eligible for 20% off. Shop here
    Buy 1 Item: Enjoy 20% off. Use code: EDM20
    Buy 2 or more: Enjoy 20% off + 20% Rebate. Use code: EDM20RE

  • Selected Items eligible for 20% off
    Buy 1 Item: Enjoy 15% off. Use code: EDM15
    Buy 2 or more: Enjoy 20% off + 20% Rebate. Use code: HATCH20




Terms and Conditions

  • Codes are valid on regular-priced items only. Items on sale or markdown are excluded.

  • Items from different discount tiers (15% off, 20% off) cannot be combined in the same order. Separate orders are required to enjoy each promotion fully.


 

    Question 1: How many orders can I enjoy rebates?

    • Customers can receive a rebate for every order that meets the promotion requirements. There is no limit on the number of orders eligible for a rebate.

      • For e.g. if a customer places 3 orders on 1 April and each order meets the promotion criteria, all 3 orders will receive a rebate.
      • For e.g. if a customer places 1 order on 1 April and 1 order on 2 April, both orders will receive a rebate.


    Question 2: Are there any exclusions?

    Yes. The rebate is not applicable to:

    • Orders containing sale items.

    • Orders paid with a gift card will not be counted as part of your total spending for this rebate. For example, if you have an order totaling S$2,000, of which S$500 is paid using a gift card, only S$1,500 will be counted toward your spending.

    • Singapore 9% GST, duties, taxes, shipping fee will be excluded from rebate calculation. For example, if the final amount of your order is S$109 in which S$9 is tax, then only S$100 will be counted towards your spending.


    Question 3: Is the rebate applicable if I use a discount code?

    Yes. Rebates are applicable with code EDM15R, EDM20RE and HATCH20 provided the order does not contain markdown items.


    Question 4: How and when will rebates be issued?

    Rebates will be issued in the form of e-gift card code, 1 month after the order has been successfully paid.

    • E-gift card code will be valid for 1 month from the date of issue.
    • E-gift card code is non-transferable and will be linked to the customer's account.
    • There is no minimum spend required to use the e-gift card code.
    • E-gift card code can only be used for online purchases and will not be usable at physical retail outlets.
    • You can enjoy free exchange / returns service when using e-gift card code. A refund will be made via online store credit - except for damaged items which can be returned based on our usual returns policy. 


    Question 5: What is the extension policy?

    We offer a one-time extension of 7 days.

    • To request this extension, you must contact us within 1 week after the gift card expires.

    • For example, if your gift card expires on 7 May 2026, you need to reach out by 14 May 2026 to request the extension.

    • The extension, if granted, is for a maximum of 7 days and can only be applied once.


    Question 6: How can I view my rebate balance and expiry?

    You can view your rebate balance and expiry date by:

    • Logging into your Club21.com account.

    • Navigating to the Customer Profile section.

    • Click on the VIEW REBATE BALANCE button, under GIFT CARDS tab.


    For further inquiries, please contact our customer service at customerservice@club21global.com.